Submission on the Telco Review Options Paper – TUANZ Submission

2nd September 2016

TUANZ (The Telecommunications Users Association of New Zealand) response to the Government’s Telco Review Options Paper.

Read the Submission here.

Review of the Telecommunications Act 2001 ­- TUANZ comments paper

4th November 2015

TUANZ (The Telecommunications Users Association of New Zealand) response to the Ministry of Business Innovation and Employment’s discussion paper: Regulating communications for the future – Review of the Telecommunications Act 2001.

Read here: TUANZSubmissiononTelcoReviewNov15.

TUANZ Cross Submission on UCLL/UBA FPP Price Reviews

5th October 2015: TUANZ has submitted to the Commerce Commission as part of the Cross-Submission process in regards to the current Final Pricing Principle review for UCLL and UBA.  The details are as follows.

TUANZ cross-submission comments in regards to the UCLL/UBA Final Draft Determinations

Thank you for the opportunity to provide a view on the most recent submissions received by the Commission in response to the final draft decisions released on the 2nd July 2014.

This letter contains no substantive arguments in relation to the determinations, but highlights the few issues that TUANZ considers to be important at this juncture.  TUANZ as an organisation that represents a wide range of members, looks to focus on outcomes for the ultimate users of the relevant services, the end customers in the form of businesses, organisations and individuals.  

Submission by Wigley & Company

TUANZ has been involved with the development of the submission provided to you by Wigley & Company and this letter is in support of that submission.

Our general concerns

We would ask the Commission to consider our comments in light our published principles, that we are interested in the outcomes for the ultimate users and so our comments here hinge on the need to be cognisant of the long term benefits for end users as per section 18 of the Telecommunications Act.

We would like to draw particular attention to the following issues as discussed further within the submission by Wigley & Company that are of particular concern to TUANZ:

  • The appropriateness of the Total Welfare Approach  – We support the argument contained in the submission by Wigley & Company, that the use of this approach is inappropriate in that it is not in the interests of end users.  We believe that the act is clear on its focus is on the users of telecommunications and not to consumers total welfare.
  • Transparency of modeling changes – we agree with other submitters that we lack that transparency to comment appropriately on modeling changes./li>
  • The apparent generosities in input costs – earlier submissions by parties pointed out the draft decisions did not reflect genuine “central estimates” but contained “generosities”.  We point to the comment made in the Wigley & Company submission that these generosities may lead to cost estimates significantly higher than other comparable jurisdictions.
  • We continue to support the notion that Backdating in this situation does not provide long term benefits for End Users and therefore should not be applied.

TUANZ looks forward to continuing its involvement in this process.

TUANZ Issues Paper for the upcoming Telco Review

10th August 2018

TUANZ today (10th August) is releasing its paper written earlier this year which outlines the broad issues it believes should be covered as part of the upcoming review of the Telecommunications Act.

You can read the paper here

TUANZ Submission on the Land Access for Telecommunications proposals

26th July 2015

TUANZ has submitted to MBIE our response to the proposals to their discussion document around proposals to make it easier for the rollout of fibre infrastructure through changing the rules for gaining access to property’s.

You can read the submission here.

TUANZ Response to the UFB and RBI Extensions

3rd July 2015

TUANZ has today (3rd July) submitted to MBIE our response to the proposals to extend the UFB and RBI programmes.

You can read the full submission here.

Consumer groups submission on UCLL/UBA Draft FPP decision

Here is the submission made to the Commerce Commission on the 20th February on behalf of TUANZ, Internet NZ and Consumer NZ.


TUANZ Submission on Section 30R

Here is our submission made to the Commerce Commission on the 27th January in regards to their request on views on a Section 30R review of UBA/UCLL non-price terms.


What is the TDR?

The TDR, Telecommunication Dispute Resolution, is a free, independent service to help residential and small business customers to resolve disputes with their telecommunications company.

For further information, please visit their website: