TUANZ urges caution on copper network deregulation
The Technology Users Association (TUANZ) is raising concerns about the potential risks of deregulating the long-standing copper network outside urban areas as proposed by the Commerce Commission in its announcement this morning.
While we acknowledge the need to transition users away from legacy and outdated networks, we remain concerned about the possible impact on rural communities – especially as they already face the shutdown of the 3G mobile network this year. Deregulation could lead to affordability issues, potentially leaving vulnerable communities without reliable and affordable internet or phone services.
“The Commission believes most rural users have up to three alternative providers, but we would like to analyse the data behind this claim to identify any gaps in coverage and capability,” says Craig Young, CEO of TUANZ.
We also stress the importance of a customer-centric approach to any transition. This means clear, transparent processes and a well-funded education programme to equip users with the knowledge and support they need – including alternative technologies, pricing and available assistance. We welcome the industry’s initial commitment to this approach.
“We are ready to collaborate with industry and the Commission to ensure the right approach is taken. This will be a key topic at our upcoming Connecting Aotearoa Summit in May.”
“At TUANZ, our overall strategic goal is to ensure all New Zealanders, regardless of location or socio-economic circumstances, have access to reliable and affordable connectivity. We need to see the data, assess the alternatives, and ensure a customer-focused transition that leaves no one behind.”
For further comment or interview, please contact Craig Young, CEO, TUANZ
Phone: 021 488 188 Email: craig.young@tuanz.org.nz
