TUANZ Releases Connecting Aotearoa 2025 Report: Pushing for 100% Digital Connectivity

The Technology Users Association of New Zealand (TUANZ) has today launched its Connecting Aotearoa 2025 report, following its recent Connecting Aotearoa Summit in Hamilton. The report distils the summit’s key findings and sets a bold agenda for closing New Zealand’s digital divide.

The report responds to the critical question: “Why can’t 100% of New Zealanders be connected?” and lays out both the challenges and opportunities for achieving true digital equity.

“Digital connectivity is now a fundamental requirement for full participation in our society. This report is a call to action, because one in five New Zealand households are still digitally excluded, and that is simply not acceptable,” says Craig Young, CEO of TUANZ.

The report highlights ongoing issues around rural connectivity, affordability, digital skills, and the need for resilient, future-focused infrastructure.

“We have made huge progress as a nation, but to close the remaining gaps, we need more targeted investment, strong partnerships, and a long-term vision. Connectivity must be recognised as an essential utility, just like electricity or water, so that no one is left behind.”

The report also points to the importance of community-driven solutions, digital literacy, and raising awareness about digital exclusion.

“What we heard at the summit is that collaboration between government, industry, and communities is key. The practical solutions are there, but we need the will and the resources to implement them. Together, we can make digital equity a reality for every New Zealander.”

“Let’s make this the decade where we deliver on the promise of universal digital connectivity. The time for talk is over; the time for action is now.”

The Connecting Aotearoa 2025 report’s key themes include:

  • Strengthening rural connectivity
    Bridging the digital divide and ensuring access for all, regardless of location.
  • Making internet affordable for everyone
    Examining the cost barriers to internet access and exploring solutions for greater affordability.
  • Advancing digital equity
    Promoting inclusivity and ensuring everyone has the opportunity to participate in the digital world.
  • Shaping the future of connectivity
    Exploring emerging technologies and innovative solutions for a connected Aotearoa.

Download the report and find out more: Connecting Aotearoa 2025

For further comment or interview, please contact Craig Young, CEO, TUANZ

Phone: 021 488 188 

Email: craig.young@tuanz.org.nz  


About TUANZ
As the independent technology user’s association for Aotearoa, TUANZ aims to build on its history of leading and achieving positive change. Our goal is to mobilise users across all parts of society and the economy, ensuring they are aware of the opportunities and upcoming developments in technology. 

Learn more about TUANZ and explore our current work programme here: www.tuanz.org.nz