We will be the strong independent voice for users navigating a complex digital world.
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- We will advocate for all New Zealanders to have equal access to meaningful technology, digital services and connectivity.
- We will help keep New Zealanders safe by advocating for the right policy and programmes that focus on trust and safety.
- We will work with key industry stakeholders to advance mutual objectives in increasing digital capability.
- We will work to encourage the uptake of responsible and inclusive use of AI in Aotearoa.
- We will be a champion for responsible data usage, particularly in the context of new digital technologies.
We will help our member community prepare to take advantage of the opportunities of the digital technology future.
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- We will work to ensure that the technology community represented by our membership is representative of the wider population in Aotearoa.
- We will help our member community keep their businesses and customers safe by providing practical tools and services relating to safety online and cyber security.
- We will support the development of the next generation of leaders who are involved in digitally enabled businesses.
- We will encourage member engagement through working groups to develop practical contributions to supporting the growth and use of Generative AI.
We will ensure TUANZ is operationally positioned to achieve its purpose.
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- Provide access to resources to support trust and safety by developing a new website strategy focused on end users and a suitable cyber security policy for TUANZ.
- Ensure that TUANZ is a model of best practice Data Privacy.
- Implement a marketing and communications strategy that will ensure valuable, interesting, accessible, timely, and relevant public and member engagement.
- We will partner with key industry stakeholders to advance mutual objectives and will fully participate in Government and Commerce Commission workstreams.
- Implement a revised constitution that is aligned with our purpose and activities.
- Identify, develop and deliver alternative offerings for Members to increase the diversification of revenue for TUANZ.
TUANZ Members
TUANZ is a not-for-profit membership association with over 30 years of positive telecommunications change in our history. We’re comprised of over 170 members, predominantly large organisations with a strong dependency on telecommunications technology as well as small enterprises.
We are also here for the little guy – we serve a representative group of SMEs and individual members. These small businesses and residential users are the customers of our large corporate members, who are just as focused on the quality of their customers’ connectivity as their own.
A history of leading change
Over the past 30 years, TUANZ has lobbied and agitated to achieve positive change on behalf of telecommunications users.
Early on, we were something of a voice in the wilderness, but over time our messages became accepted as mainstream. Regulation and policy that TUANZ has campaigned for and supported have played a big part in the introduction of internationally-orthodox regulation and policy which has paved the way for the more open and competitive environment we now see.
Because of TUANZ’s achievements, telecommunications in New Zealand is now truly competitive. No longer can service providers exploit market dominance. This means prices have come down significantly and service has improved as customers now have far more choice of services. We focus on outcomes, and we achieve them.
