TUANZ MEDIA RELEASE Monday 8 November 2021 The Commerce Commission has instructed the telecommunications industry to develop a marketing code that ensures consumers receive all the information they need from telco providers to make informed choices about the technology options and plans that best suit their needs. The decision by the Commission comes after a […]
On the 15th October 2021 we submitted to the Commerce Commission in relation to their draft baseline report as part of their worksteam on improving retail service quality. In our submission we agreed that the Commission had identified a strong list of retail service quality matters which need improving. We participated in the consumer group […]
On the 27th August 2021 we submitted to the Commerce Commission in relation to their open letter to stakeholders on the topic of the marketing of alterative services to consumers during copper and/or PSTN withdrawal. TUANZ has over time received anecdotal evidence that the information being provided to consumers facing the decision to switch services […]
TUANZ Media Release 25th May 2021 TUANZ has today said the launch of the Digital Boost Alliance Aotearoa is a critical step towards New Zealand being in the top 10 digital ready nations by 2030. The launch has seen more than 20 large businesses, including banks, telcos, global and local technology companies and more have […]
TUANZ Media Release Tuesday 4 May, 2021 IT leaders rate Aotearoa as 6.6 out of 10 for technology adoption globally, referencing our ‘pockets of success’ Despite the accelerated digital transformation that has taken place due to the global Covid-19 pandemic, New Zealand digital leaders have more work to do before our country can become a […]
TUANZ MEDIA RELEASE Thursday 11th February 2021 Resetting the dialogue around improving rural connectivity for long-term community and climate benefits Technology Users Association New Zealand (TUANZ) believes New Zealand has an opportunity to reset the dialogue around improving rural connectivity and provide real, long-term benefits to rural communities through ensuring the current programmes deliver on […]
18th December 2020 Today we made our submission to the Commerce Commission on our views around the current Telecommunications Disputes Resolution Service. We outlined a number of high level concerns: The independence and powers of the TDR Council The Customer Complaints Code should be a required regulated code The scope of the TDRS There should […]
TUANZ MEDIA RELEASE Thursday 27 August, 2020 The topic of rural connectivity too important to give up on With the reemergence of Alert Level 2 restrictions in New Zealand, TUANZ has reimagined the annual Rural Connectivity Symposium format, and pushed the date out slightly, to allow the event and surrounding conversations to proceed. The Rural Connectivity […]
3rd July 2020 Today we made our submission to the Commerce Commission on their draft position on the Mobile Termination Access Service review. Put simply, we support their decision that there is no grounds to begin a review to look at whether the service should be de-regulated. You can download our brief submission here.
29th April 2020 Tuanz (Technology Users Association of NZ) has for over 30 years been committed to helping users understand new communications technologies and has been a staunch advocate for improved connectivity in rural New Zealand. On the day which would have been the annual rural connectivity symposium, Tuanz welcomes the announcement of a $15million […]
