NZ does have a CTO – Steven Joyce

Yesterday’s announcement of ministerial portfolio’s had the touch of experience, wisdom and smart thinking about it.

Actually it shows that the Government has absorbed the lessons of the election well, the itch that the ‘Internet Party’ was trying to scratch has been soothed, and the calls for a CTO for NZ have been answered with something even better.

Initially I was focused on Amy Adams retaining Communications and gaining Broadcasting, reflecting the fact that media is just content and hopefully pointing to some joined up thinking in that space,

I think an ironic consequence of the whole ‘Dirty Politics’ saga is that any illusions about ‘old’ media being somehow different and distinct have been shattered, the only difference is the delivery mechanism.

What slipped my attention was that ICT has returned to Steven Joyce, this is interesting because he is undoubtedly the architect of the ambitious projects that will give New Zealand a huge economic and social advantage in the decades that lie ahead. 

This is really good news, ICT has traditionally been seens as a relatively lowly portfolio that is used to train a new minister (this has been the case for both Steven and Amy), it has never been held at such a senior level before nor has it beem reclaimed before.  But I think it has dawned on the Government that ICT is going to be the platform that lets them keep delivering across all of their major portfolios without increasing taxes.

The third part of the new line up worth commenting on is the transfer of SIS and GCSB oversight to the Attorney General essentially moving the operational aspect of these agencies into a very legal framework. 

As I’ve said before I was pretty happy with the Government’s two new ICT initiatives, the 5% extension to the UFB target and the extra $150 million for rural broadband, my two unfulfilled hopes had been for a ‘CTO’ for New Zealand and a ‘Digital Bill of Rights’.

Well I actually think we may have sort of got both of those, separating the SIS and GCSB roles from the PM will put some welcome distance into cybersecurity and surveillance issues and Chris Finlayson could well be the architect of the real digital Magna Carta..

And having the 3rd most important cabinet minister take back ICT is actually way better than having an official who reports to the PM because it means that ICT is at every cabinet meeting and is going to be factored into every relevant government decision. Not just that Steven is very experienced at sorting out ICT projects, I suspect his Novopay experience could well earn him a CIO of the year nomination. 

When you add ICT in with his other portfolios such as Economic Development, Tertiary Education and Science and Innovation, he has the whole mix, research, skills, jobs and ICT driven economic growth. 

It’s funny because before the election Steven claimed we didn’t need a CTO because we had the GCIO (a role that really should report to him now), at the time I thought his response was flippant but now I think he wanted the role himsel.

 

Certain Uncertainty

This is a repost of an article from Internet NZ CEO Jordan Carter that ran in NBR last week:

18 Sep 2014

Things often come in threes – last week was no exception. One of our team members spoke with an international investment group keen to understand the current telco regulatory environment in NZ, read the submissions made on the Commerce Commission Final Pricing Principle (FPP) determination along with a letter from the Commission about the FPP process and finally there was the Appeal Court’s judgement and associated media regarding the Chorus appeal on the Commission’s Initial Pricing Principle (IPP) determination.

The discussion with international investors was incredibly enlightening despite how it sounds. It revolved around the topic of regulatory certainty. They are already investors here, and they want to invest more. However they also expressed concern with how the regulatory environment will play out in both the short term and the long term, causing them to review their investment intentions in New Zealand.

What they wanted, and this is echoed in a couple of the FPP submissions, is regulatory certainty. As do we.

Did this mean they wanted a guaranteed return on their investment? As all investors know, that is unlikely to happen as investment is in a sense like gambling: you could never absolutely guarantee anything. They said no, what they actually wanted, like any professional gambler, was to know the odds of any bet they were making. They were happy to take risks as long as those risks were understood and commensurate with the returns – but in the absence of any certainty about the odds, the risks become untenable.

This brings us to the third item – the Appeal Court’s rejection of the Chorus appeal against the Commerce Commission’s IPP pricing decision. From our perspective, this regulatory issue played out in a way that was so full of certainty that any sensible bookmaker would refuse to give odds – it was as certain as the result of the All Blacks playing Canada or Japan in the 2011 Rugby World Cup. 

As soon as the legislation was drafted and before Telecom was separated, we knew that the regulated price of copper would come down (the monopoly rents inherent in the price would be removed by that legislation). Most believed they understood what process the Commission would follow and within a reasonably narrow margin had some idea about what price the Commission would derive from that process – i.e. there was little regulatory uncertainty. 

All through the two year consultation process the only ones who expressed any surprise at the Commission’s decisions were Chorus and its investors. Corporate uncertainty, not regulatory uncertainty. So it came as no surprise that when the Commission made its final IPP pricing decision Chorus, as is their right, challenged it in the High Court. The judge was unequivocal in finding for the Commission and awarding costs. Chorus immediately sought leave to appeal and now the Court of Appeal has unsurprisingly confirmed the High Court decision. The Chorus response was “We’re clearly disappointed by today’s decision to maintain the status quo, but it is not entirely unexpected.”

This does beg a question: if Chorus was expecting the decision, why did it go down a path that seems, on the face of it, to create more uncertainty – when their investors have been saying they want certainty? 

The answer to that is relatively simple Chorus has little to lose – if it can get the regulated price of its copper services increased by 1 cent that would cover all the court costs and legal fees and a lot more besides – that really is a risk worth taking. But there may be more to it than that.

The Chorus media release went on to say “Today’s regulatory environment is completely out of kilter with the industry’s structure and the effective delivery of the Government’s policy. We felt it necessary to appeal the High Court’s decision to try to get some further clarification on the fundamental issues around pricing UBA in New Zealand.”

This is a surprising statement. The most recent major change to the regulatory environment was as a result of the Government changing the Telecommunications Act legislation in 2011 so that Chorus could separate from Telecom thereby bringing about the industry structure we have today. The changes were designedspecifically to suit today’s industry structure and today’s Government policy.  

Chorus/Telecom was well aware of the legislative changes and was heavily involved throughout the legislative process. Being so close to the process we would expect them to be better informed than nearly anyone else in the sector. They should have been able to forecast the impact of what those changes would be and also they signed up to the changes willingly, negotiated a raft of legislatively imposed regulatory moratoria to prepare them for the change and, not unrelatedly, got around $980m in a government UFB contract out of it. 

Which brings us to the present. The Appeal Court has provided another layer of certainty. Does this mean we’re at the end of the stoush? That’s unlikely. There was an expectation that once the Commerce Commission determined the IPP price , this would stay in place for at least a couple of years – not least because calculating the alternative FPP price is a complex and pretty much untested process in New Zealand and so should take the Commission at least two years to conclude. 

However, under pressure (mostly from Chorus and investors) the Commission is attempting to undertake the FPP determination quickly and in the opinion of many is doing so in undue haste. The mantra for this haste is certainty for investors, even though it may actually be contributing to uncertainty for investors. 

Based on their approach to date, we can expect a repeat of the appeal strategy from Chorus if the Commission’s FPP process arrives at a decision below the IPP price (a not unlikely scenario). If the Commission’s FPP price is to the liking of Chorus it will almost certainly not be to the liking of anyone else and we can expect a legal challenge from the other side. Perhaps in an effort to head off legal challenges from either side last week the Commission wrote to all the affected parties attempting to allay concerns that have been consistently expressed about the rushed process. Good as the Commission’s intentions are, it’s unlikely the letter will carry much weight when there is so much to gain and so little to lose by challenging any decision.

If Chorus wanted to provide certainty to investors it has one clear option to hand. It could simply accept the Appeal Court’s ruling, withdraw its application for an FPP final price and accept the IPP price will stay in place for two years.  The remainder of the industry would quickly follow suit and the Commission could undertake its investigations in a realistic time frame. 

All of this is business as usual: a stable, predictable regulatory framework operating precisely as intended, and precisely as expected. 

In the meantime the Government has strongly signalled that should it be re-elected not only will it pump a further ~ $350 million into the UFB and RBI projects’ but has also said that it does not intend to overturn any decision made by the Commission. The Government at least is providing as much certainty as it can.

Next year’s going to see an important conversation about the post-2020 regulatory environment. Getting that right will take time, but it has to be done. Focusing on that would be a much more savvy use of everyone’s time – including Chorus’s time – than fruitless court action or complaining about the framework in place today. To the extent any market player is doing the latter, they are simply seeking to get changes made that suit themselves, and at the expense of regulatory certainty and broadband users.

 

 

    What to park beside your ‘Gigahome’ – a 2015 BMW

    No sooner had I stopped dreaming about having a Primowireless UFB connected, smart ‘gigahome’ in Taranaki when this arrived in my inbox:

    Media Release
    23 September 2014

    Vodafone powers a new era of connected car innovation

    Vodafone is driving a new suite of vehicle innovation in New Zealand, with the launch of BMW’s interactive mobile technology, ConnectedDrive – enabled by Vodafone’s global machine-to-machine (M2M) platform.

    From today, most new 2015 BMW vehicles in the New Zealand market will be fitted with a special Vodafone Global SIM that connects BMW to its vehicle fleet.

    The SIM, embedded in the vehicle during manufacture, satisfies the tough requirements of the automotive sector. It has a lifespan of more than ten years and can withstand temperatures of between minus 40 and 85 degrees centigrade. It also has special protection against corrosion and was specifically designed for production line manufacturing operations. The SIM allows BMW to offer its online ConnectedDrive services and apps including:

    – Automatic emergency call in the case of an accident, with the transmission of important information to a dedicated emergency response centre
    – Smartphone app allowing remote vehicle functionality, including features such as remote locking and unlocking, remote ventilation control and vehicle locator
    – A dedicated 24/7 Concierge Service, allowing voice contact with a BMW agent who can send directions and addresses directly to your car’s navigation system
    – TeleService calls, which allow your car to communicate directly with BMW when it requires service or maintenance, and additionally allows remote diagnosis by technicians in the event of a vehicle malfunction

    In 2012, Vodafone Group signed a five-year connected car deal with BMW to supply connectivity to its vehicles – and now has 17.5 million Global SIMs and a footprint of 27 global networks.

    Vodafone New Zealand Director of Enterprise, Grant Hopkins says the partnership with BMW is among the world’s most successful and prominent M2M deployments.

    “Our network connectivity essentially transforms the vehicle dashboard into a sophisticated smart device, and delivers a driving experience that goes far beyond the conventional.

    “We’re delighted that the New Zealand market can experience this next level of mobile technology services from BMW – and believe we are on the cusp of some exciting future developments in the automotive M2M market.”

    For more than 20 years, Vodafone Group has connected M2M customers globally – and now tops the rankings in the 2014 Analysys Mason’s independent M2M annual scorecard.

    Vodafone New Zealand has more than one million M2M connections on its local network.

    ENDS

    — Vodafone Press Release 23 Sep

    That’s pretty cool and very soon you won’t even need a beemer to get smart car benefits, it does explain the Government’s desire to fix those pesky ‘black spots’ on the state highway network, the next round of crown limo’s will need the connectivity.

    My ‘when I win Lotto’ wish list just got longer.

    Gigatown – GigaCity New Plymouth

    If you live in a UFB area in Taranaki, your world has just got a lot faster, Primowireless have now launched their new residential UFB services and a new look website.

     

    The big news is that they have released the first residential gigabit UFB service in New Zealand (that I know of) and it looks pretty good. Prices start at $109 per month for a 50GB plan (I’d inhale that in seconds) going up to $169 per month for a 1000GB plan, not too bad and I can understand their reticence at running an unlimited gigabit plan. It would be too tempting to try and back up the whole internet or try and download Hollywood.

    I’m impressed for several reasons, the first is that in the legendary spirit of Taranaki Hardcore, they’ve just ‘done it’ the second is that aspirational UFB doesn’t look unaffordable and its only taken about two and a half months from when UFF turned on the ‘Giganet’.

    This is the kind of innovation New Zealand needs more of and I’m rapt to see it coming out of the provinces. What we now need is more competitive products like this available in more places.

    The TCF is looking at a gigabit spec for UFB, but lets see how this goes in the Naki.

    If I was lucky enough to be using this, my next trip would be to Dick Smith for one of these and I’d need a plan to upgrade all my WiFi devices to 802.11 ac.

    Then it would be time to get serious about have a hyper connected smart house.

    Ah dreams are free…

    2014 – The cyber election?

    As we get ready to face the polling booth tomorrow, I’ve been reflecting on the campaign and how it impacts on the ICT sector in New Zealand.

    I was hoping that we would get some serious discussion going on how ICT is going to shape our countries future. The Government is now 6 years into the biggest program of ICT infrastructure investment in New Zealands history: how’s that going? Are we going to be able to use that as a base for building a prosperous and sustainable future? 

    We’re also becoming acutely aware of the impact of the digital world and our place in it, our notions of sovereignty, security and safety are all being challenged. We have been offered alternatives during the campaign but again this is an area that gained little to no media traction. 

    Despite all of this I think its fair to say that this has been a cyber election in many ways, we’ve got a dedicated Internet Party, hacking, blogging and cyber surveillance have dominated the headlines and sadly drowned out the policy debates. 

    Interestingly its been National that have opened the chequebook for both urban and rural Kiwi’s in New Zealand’s heartland with over $300 million of new spending on extending the UFB from 75 to 80% of NZ towns and money for filling in mobile blackspots and extending rural broadband.

    The idea I hope survives from other ICT policies is the need for more vision and leadership driven by a CTO for New Zealand – we do need one. 

    And I think a digital bill of rights is inevitable, but we need to understand just what is at stake. 

    Vote well tomorrow. 

    Some Giganews…

    Firstly the five ‘gigatown’ finalists have been selected and sadly #gigatownporirua came in sixth.

    The other related news is that Orcon have announced that they will be the RSP for the winning gigatown.

    So its congratulations to Gisbourne, Nelson, Timaru, Wanaka and Dunedin who get to go to Chattanooga and then its on the finals.

    For the rest of us there is still ‘gigahope’ in that the TCF now have a working party looking at creating a residential gigabit service spec, so while we won’t be getting the gigatown deal we can all look forward to gigabit services.

     

    Rural New Zealand wants gigabit equality

    Federated Farmers and TUANZ believe it is essential the next Government delivers better connectivity to rural New Zealand, and is keen to work with them to make that happen.

     “We are encouraged by the National Party’s further commitment of $150million, if they’re re-elected, and hope to see a similar commitment from our next Government announced this Saturday” says Anders Crofoot, Federated Farmers Telecommunications Spokesperson.

     “Federated Farmers and TUANZ support a Gigabit Agenda for Rural New Zealand that doesn’t leave our productive sector behind.  We need to talk about gigabit speeds, where farmers can eventually get their gigabytes as fast as the townies do.

     “National’s $100million contestable fund is a great start to deliver gigabit speed where it matters. Rural ISP’s such as Uber Group, Amuri.net, Farmside etcetera are the foot soldiers of rural broadband/connectivity.  With no assistance from government to date, it’ll be exciting to see what they can do if they get some backing.

    “If we don’t address the gigabit gap, the digital divide will be worse in 10 years time than it was when the Rural Broadband Initiative was introduced

     If we don’t address the gigabit gap, the digital divide will be worse in 10 years time than it was when the Rural Broadband Initiative was introduced.  Rural broadband needs to be for everyone, not just rural schools and towns, and it doesn’t need to cost an arm and a leg to get it.

    “I am one of many who have found alternate ways to get my farm on the grid, through radio receivers and solar power, proof that you don’t need a multimillion dollar network to build your own wireless, but it shouldn’t be this hard.

    — Anders Crofoot

     “To date schemes to get rural broadband and cell service have not been ambitious enough. We’d like to make an ambitious suggestion that the fund should be used to pilot rural broadband solutions that have the potential to deliver gigabit speeds to New Zealand’s farms within 10 years.

     “If we are going to make a real impact we need to think outside the box and understand that the technology requirements for rural are not the same as they are for urban.  Similar to the days when phone lines were slow to be delivered to farms, farmers are more than willing to do their part to make this happen.  All we need is for the big boys to play ball!

     “Rural New Zealand is the engine room of our economy, and if we are to double our exports by 2025, $35.2 billion in 2013, we need to empower farmers to operate their business efficiently and effectively.

    “This is not just a story about farming businesses either; it’s also about the social wellbeing of rural communities. We implore the next government to match their urban and rural aspirations, bringing gigabit equality over the next decade.”

    — Anders Crofoot

     

     

    Are we approaching ‘Steady State?’

    For as long as I’ve been involved with the internet, it’s been a truism that speeds are always increasing. This has created the current eco-system where we are now locked into a seemingly perpetual upgrade cycle of increasing processor speeds, increased storage capacity and finally increased bandwidth all wrapped up in a shiny device on a 24 month contract.

    I know I try and make laptops last 4-5 years and I also try and get 3-4 years out of my phones. This cycle is showing signs of slowing down, it’s getting really hard to tell the difference between a 1.8Ghz quad core processor and a 2.4Ghz one, the cloud is making local storage a moot point in a world of $100 1TB USB hard drives and now you can even get a 512GB SD card .

    So that leaves bandwidth as the last great driver of the upgrade cycle, mobile devices are going to take us through 2 more cycles, full 4G, that is devices that include the recently auctioned 700Mhz spectrum bands and then in about 8-10 years time we’ll get 5G and the promise of up to 1Gb/s in our hands.

    Most of our other technologies have already passed this point:

    • Fibre Optics – The record is currently 42Tb/s
    • Ethernet – 100Gb/s is commercially available
    • GPON – 10GPON is available (the UFB is based on 1GPON
    • WiFi – 3.2Gb/s WiFi routers are already available in NZ
    • Point to point wireless – 1Gb/s equipment is available today

    So the final bottleneck is mobile broadband and 5G should get there around 2022 – 2024

    But then what happens? It’s going to be hard to maintain the full blown ‘hype cycle’ on details like battery life and screen density when everything else will be as fast as we’re going to need for quite a long time.

    And thats the point where I wonder if we’ll hit the steady state of bandwidth, this magical point will hopefully usher in an age of efficiency in applications and services. Current business models are driven by the assumption that bandwidth is scarce and expensive, but when it becomes ubiquitous we’ll need new business models.

    The steady state has occurred in other industries like electricity (240 volts AC @ 60Hz) and gets enforced in others like fuel octane ratings and highway speed limits. Once the steady state occurs the full economic benefit of the emerging technology can truly manifest themselves.

    Reliable, reticulated electricity has for the last 100 years allowed our civilisation to deliver more comfort, health and wealth to more people than any preceding time in human history, what impact will reliable ubiquitous bandwidth have on the next 100 years?

     

    Stick to your knitting

    In business sticking to your knitting is usually regarded as a virtue, that is unless your name is Apple in which case you’re just about obliged to go and wreck beautifully designed carnage in other peoples piles of yarn.

    I was reminded of this adage this week as I watched the Apple keynote for the second time (sad I know) before returning to playing with Spark’s new ‘Lightbox‘ service. While I was digesting the Apple announcements and browsing the Lightbox catalogue I got to thinking about the challenge Spark are facing .

    Spark are trying to get a slice of the on-demand video pie, money thats currently either going locally to Sky or Quikflix or internationally to Netflix or Hulu. We know the network is capable of supporting video streaming at its current levels and for most of us it will only get better with the UFB.

    Lightbox is ok but not $15 a month kind of special, running it on my iPad through my Apple TV works fine but it locks up two devices, its very easy to accidentally stop your video and you can’t save your place to start again, I can get more content for the same price on Quikflix and if I was prepared to go down the ‘Global Mode‘ or ‘unblock.us‘ path I can get the real thing, plus if I do that my Apple TV becomes a whole lot more useful.

    Then I saw an ad for Spark’s new mobile payment service, again it looks solid, it is competing with the banks and OTT services like ‘square’ and ‘paypal‘. But now that Tim Cook has announced Apple Pay the game has changed, because I already have an iTunes account, I am already able to use Apple Pay whenever it launches in New Zealand.

    And there is the dilemma for Spark, whilst they are dominant locally they don’t have the reach or the financial clout to go and play with other peoples yarn so they may need to focus on making their network the best it can be, launching innovative services and making sure that OTT works best on the Spark network for Spark customers.

    Maybe instead of putting the money into Lightbox they’d have been better of creating their own version of Global Mode, it would have stopped customers changing their DNS settings and we know what that led to.

    Oh and they also need to keep an eye on that Mr Cook and his fruit company, because a minor point in the presentation on IPhone 6 is a new technology to allow cellular calls on wifi networks.

    Friday Focus

    Some quick observations on the weeks tech news here and abroad.

    Chorus still singing out of tune.

    This weeks appeal court ruling, yet again signals the need for a strategic reset at our largest telco infrastructure provider.

    Not going to hold my breath waiting though.

    Spark splutters.

    The Spark internet outage showed how dependent we’ve all become on fast, always on internet access. The various causes were fun to speculate on and will keep the conspiracy minded awake for ages, the choices range from old, out of date edge routers (DSL modems), through voyeuristically promoted malware to Russian cyberwarfare.

    Whatever the cause Spark need to look at how responsive they are to major network failures and the speed of their response. As one insider said ‘thank god it happened on the weekend’.

    All the more reason to be careful out there.

    Apple do it again

    Tim Cook showed that he really is the ‘Apple Master’ when he unveiled the first really new products and services of his era at Apple. The new iPhones play catch up with the larger Androids and now there is an Apple ‘phablet‘, The Apple Watch looks like it may do for wearables what the iPod did for music and the iPhone and iPad did for mobile, but the sleeper is probably the new Apple Pay service, which promises to make over the world of payments.

    Its interesting that the branding schema is now ‘Apple’ and no longer ‘i’., probably just as well because for me the Apple Watch becomes the iWant and thats definitely followed by the iPay.

    They say that you are more likely to get divorced than change banks, well I think leaving the Apple ecosystem is going to be even less likely than that real soon.

    Broadband Affordability

    A new report by Jon Brewer, asks if New Zealand is meeting its ITU broadband affordability obligations (basically less than 2% of average household incomes), after some serious ninja grade data mash ups and analysis Jon comes to the conclusion that on the whole we do meet the standard.

    Except for rural satellite subscribers, some of whom are spending up to 9% of the household income on broadband.

    We need more work like this done, I’d like to understand more about the often quoted 20% of households who can’t afford internet access.

    Who to vote for

    And finally with the election just around the corner, if you’re thinking of basing your vote on the respective parties ICT polices, the good folk at NZ Rise have gone to trouble of questioning all the parties and putting their responses here.