Labours ICT policy pt2…

I’ve just got back from a press conference at parliament where David Cunliffe & Clare Curran launched the second part of their ICT policy. The first bit was done a couple of weeks ago at Nethui, my thoughts are here.

As an outsider it was fascinating to watch the ‘gallery’ in action and quite a contrast from the Nethui launch.

Today’s launch dealt with 3 areas, connectivity, digital divide and on-line rights.

Both Cunliffe and Curran showed the depth that comes from one being a former ICT minister and the other having had 6 years to grow in the ICT spokespersons role. Cunliffe dealt with the big picture stuff, a deep review of the whole UFB project, including CFH, the LFC’s and what can be done about the copper transition.

We’re also being promised what should be the final review of the Telco Act, this would be welcome and then focus shifted to the RBI. I’ve recently outlined TUANZ’s view of things rural and there’s some interesting discussion going on over at the NBR..

Labour recognise that rural is far from solved and as well as the inevitable review are also looking at fostering innovation in rural connectivity with a $9.6M contestable fund. They also support more competition in international connectivity and talk about a cable from Southland to Australia.

On the digital divide, they tackle the role of Local government and want to get the 20% of households with no broadband on-line. Again hard to fault and the devil will be in the details.

On on-line rights its basically less spying, legal access to content and a civilised approach to copyright.

All in all I’d give this one an A-, as one industry attendee said ‘Clare has obviously been listening to a lot of people’

I now await the National Party policy with interest, I hope i get invited to their launch.

The real big game continues…

Readers of this blog will remember the so called ‘Copper Tax’ campaign from the end of last year. Things may have seemed a little quiet on that front lately, but behind the scenes there’s quite a bit going on.

The latest skirmish to surface burst onto the scene with a press release from the Commerce Commission, then the story has started to grow, CallPlus have come out and shared their submission and the Telecom view is out there too.

The InternetNZ submission is now online here, the legal opinion by Michael Wigley is worth a read as it takes the issue apart in a clear logical sequence.

Its interesting that the issue is seen as a Telecom complaint to the commission as it is wider than that and pretty much involves everybody except Chorus including InternetNZ, Consumer NZ & TUANZ.

At stake is the integrity of our regulatory system and the future of copper (DSL) based broadband in New Zealand along with quite a few global trends as well.

It’s easy to get bogged down at this point in a veritable alphabet soup of 3 letter acronyms and deep interpretations of the Telco Act, so here’s my ‘idiots guide’:

The current broadband regulations set up a service called ‘UBA’ or ‘Unbundled Bitstream Access’ which specifies the price and performance of the ‘DSL’ services that Chorus are required to provide to retailers (what we used to call Telco’s and ISP’s).

Chorus has had 3 years to get ready for a change from ‘retail minus’ to ‘cost plus’ pricing for this service. The Comcom has set a new price for UBA which will come into effect on 1 December 2014.

This ‘interim’ price is substantially lower than the current price and will punch a big hole in Chorus revenues. Chorus are understandably not happy about this and have been trying a number of strategies to reverse this situation. I won’t go into all this now but its important to keep this in mind whenever you see anything about Chorus in the news.

In an attempt to use what they see as a ‘get out of jail free’ card, Chorus want to use a loophole in the act to launch some new copper services that because of their innovation and the investment involved are outside of the act and can be prices in binding contracts between Chorus and the individual retailers.

It is now well established that real ‘killer app’ for all forms of fast broadband is on-line video, it started with the growing popularity of YouTube and now extends to iTunes, Quickflix, Netflix etc and is the new battleground.

Telecom (soon to be Spark) have announced they are launching a service called ‘Lightbox’, CallPlus are going hard with their geoblock avoiding ‘global mode’ and of course Vodafone already have a strong relationship with SKY.

Google have recently certified a number of RSP’s as being good enough to receive their ‘HD Verified’ status (remember who owns YouTube). Video is seen as driving future broadband demand and traffic growth.

So along come Chorus with a special video optimised service called ‘Boost HD’ which will be specially tailored to deliver ‘HD’ video content. Sounds great doesn’t it ? the hitch comes when the retailers get the details on HD and quickly learn that it will be priced like todays UBA services, that its performance will increase as investments in the core network come on-line (investments also necessary to meet growing UFB traffic) and because Chorus consider this to be a new and innovative service it would no longer fall under the Commerce Commission’s oversight.

But wait there’s more, Chorus are also proposing that their regulated legacy UBA services, the ones that get cheaper at 1 December and may get even cheaper after the current FPP (Final pricing Principle) process (which Chorus asked for) has been concluded, will essentially be frozen in time at current speeds and they won’t enjoy the benefits of future network upgrades only the ‘commercial’ Boost HD services will.

From a Chorus perspective this all looks pretty good, dodge the regulatory bullet, preserve current copper revenues and get to sound like a player in the booming broadband video space.

However, from the retailers perspective it looks a bit different, they feel it is Chorus trying to abuse the act to in effect get them to ‘contract out of the law’, that Boost HD is simply a continuation of network upgrades that were planned back in Telecom days and that have been getting rolled out progressively anyway until now. And finally they see Chorus wanting to effectively degrade the regulated service that has actually worked remarkably well in improving the urban broadband experience for most New Zealanders.

At its root this issue comes down to money, Chorus want to restore their financial position and get back on track with their investors, this weeks CFH deal is part of that strategy as well. The retailers also want the best services at the lowest prices and see the current Comcom IPP & FPP processes delivering that.

The users groups, ourselves, InternetNZ & Consumer NZ want to see the savings passed onto the consumer and we are committed to preserving the integrity of our current regulatory system because it is actually working.

TUANZ has invested a lot of time and effort in getting the NZ telecommunications market to its current structure, we have a robust regulator and strong multi-stakeholder processes. Boost HD could see an end to all that and it would be a return to the dark old days.

This really is the big game in town.

We’ve become used to good news

Sometimes reality can bite, and that looks to be the case with the latest TrueNet report on rural broadband, which has actually seen real world performance of rural broadband connections decline.

This is surprising because a review of the RBI spin machine leads you to believe that its all sorted, the problem is that it isn’t and it won’t be sorted for quite a while.

The reason is simple NZ is a really awkward shape from an engineering perspective and farmers choose to live in strange and remote places. Getting adequate services to them is hard and the business models are ugly if you take the traditional approach (especially if you want a telco style return on capital in 5 years).

The other problem is that many urban technologies aren’t a good fit beyond relatively densely settled horticultural districts or compact Waikato style dairy farms. DSL performance degrades over distance and even the fasters xDSL’s run out of puff about 1km or so from the cabinet.

And its not really very economic to deploy 1 cabinet per subscriber and even then a lot of farms have long driveways. Farmers basically have 2 needs, reliable broadband to connect increasingly sophisticated farming operations to the world and ubiquitous mobile coverage, mainly voice but with a bit of data thrown in.

The TrueNet survey confirms that despite the hype, things aren’t getting better for most rural users, in fact they can look forward to them getting worse, with ageing copper infrastructure, a cash-strapped Chorus and no ongoing TSO beyond the end of the RBI.

More and better data would be great, TrueNet want more rural probes and their are also many rural subscribers either on the Farmside satellite network or using local wireless operators like inspire.net or AmuriNet (I was a happy user of The Pacific.net when I was back living in rural Marlborough) who don’t really show up in these results.

4G fixed wireless will help enormously, but it will have to be competitively priced with realistic data caps, but ultimately I still believe the answer has to be fibre to the farm.

It can (& has been) done, but it requires out of the box thinking, an acceptance of a degree of self reliance along with a community based funding, build and ownership model – a bit like Northpower are proposing now that they have some time on their hands.

A real crime story you don’t want to be part of

Be afraid, be very afraid…

An active, non-pre paid telephone number, whether real or virtual, fixed or mobile is essentially a form of unlimited, unsecured credit. There really are bad guys out there probing for unsecured lines and this can bizarrely turn our telco’s into unwitting mafia debt collectors.

In the last few weeks, I’ve become aware of an issue that concerns us all but no-one seems to want to talk about in public.

And thats phone fraud, when I did the interview I’d heard about it, but thankfully I’d never been a victim of it, but on further investigation I’ve been talking to a lot of people who have been victims and its not pretty.

The sums involved can be eye watering and its happening all the time (but especially on weekends). Often the victim is completely unaware until the next bill arrives and then all hell breaks loose.

The industry are aware of the issue as it is a major pain and the TCF are working on it, but I think TUANZ has a real role to play because ultimately this is a user issue and we can help protect our members, raise media awareness and help the carriers deal with a huge problem.

If you or your company have been hacked can you let me know, I want to collect enough stories to be able to quantify the issue, find out what worked and how issues were resolved and suggest ways forward to both the TCF and the Government.

So if you want to share your story email me on chris@tuanz.org.nz or call me on 021 488 188

Can we call it the Chorus Crisis yet?

I’m sitting here in #gigatownporirua putting the finishing touches on TUANZ’s submission to the Commerce Commission on Chorus’s proposed ‘Boost HD’ unregulated copper products when my inbox is filled with the announcement of the deal made by CFH and Chorus to provide essentially an advance of $178 million in the event of the current ComCom process not going Chorus’s way.

In fact this is the first time I have seen the possibility of the FPP copper price coming out under the commissions IPP price. There are other penalties for Chorus as well including a higher interest rate and no dividends until 2019.

While the Minister has come out and welcomed this ‘progress’ it must be galling to see UFB funds now being sanctioned to fill a copper hole. The last thing the Government wants right now is for one of its original flagship policies to be perceived as being in trouble.

I think its important to put all these things in context, the UFB is vital to NZ’s future and after listening to ministerial presentations at KANZ last week, I think we’ve actually got the big picture pretty much right. It was put to me yesterday that actually telecommunications in NZ is pretty good, we’ve got some of the worlds best mobile networks and soon we will have residential gigabit broadband.

But we do have a problem and that is Chorus and its business model, financing the UFB build out of copper revenues was always going to require a skilful balancing act, matching tomorrows network build against todays copper revenues. Add into that mix the inevitable shift from ‘retail minus’ to ‘cost plus’ pricing that was predicated by the structural separation of Telecom and its clear that the current situation should have been foreseeable.

So is time to start the other copper conversation and that is what is the ultimate fate of the copper network? will it run in parallel for the foreseeable future? should the copper be rolled when fibre is installed? do we need a copper switch off date say 3 years after fibre becomes 100% available (as in Whangarei).

All of these are valid questions that are already being asked around the telecommunications world, as well as that what happens to all those New Zealanders who will still be dependent on copper connections after the UFB is finished? I know I’m hearing frustration from small communities to whom neith UFB nor RBI apply, they’re getting frustrated with inadequate broadband, yet because it meets the minimum requirements of the Telco Act Chorus say they have no plans for further investments or upgrades.

I think we are going to watch the Chorus situation play out like an inevitable slow motion train wreck. The Government like it or not will be drawn in and the options will all be unpalatable.

Is the RBI fit for the ‘Internet of Cows?’

If you Google the ‘Internet of Cows‘ you will see that not only is it a serious topic, its also one that we in New Zealand should take very seriously. If you want to get all agri-techie follow some of the links to get an idea of what is coming for Daisy and Buttercup.

But since we’re all pretty dependent on white gold for a big chunk of our national well being its worth stopping to think about how Daisy and Buttercup are getting on-line. At the moment most of our IoC consists of an RFID eartag called NAIT, this is a scheme that was introduced a couple of years ago to keep track of our cattle and deer herds from birth to ermmm ‘processing’, it was introduced primarily for biosecurity purposes but it is also the beginning of an on farm digital revolution.

Because every cow now has a unique digital identifier there is now a growing range of tools for the digital farmer, and we’ll see new and unimagined applications emerge in the coming years.

Allied to this is a whole movement called precision agriculture which is enormously exciting for a gadget loving farm boy like me. In fact we even have the NZ Centre for Precision Agriculture at Massey University who are figuring out how to best use these techniques in our rather unique pastoral farming environment.

So my question is this, is the RBI really good enough for the Internet of Cows (& Sheep & Trees & Rivers & Tractors & Pumps….) because very soon all of these things are going to be sensor equipped, location aware, remote controlled data generating devices. Upload speeds from the farm, orchard, vineyard and forestry blocks are going to matter.

We’ve yet to see a true Farm Area Network technology emerge, and I’m not sure any of the farmers I know will pay for lots of little data transmissions over 3&4G networks, they will need serious connections into their farm offices and from there to the cloud where all this data is going to be processed.

My picks are some kind of local super WiFi that the farmers own, then either ‘fribre from the farn’ as Northpower want to deliver or some form of affordable 4G fixed wireless that can give good 100Mb/s grade service. I’m pretty certain that current copper, satellite and wireless services aren’t going to be that useful to Daisy and Buttercup.

Is it a little frosty in Hell this morning?

I know its certainly cold enough here in #gigatownporirua, as you’ve probably picked up already I’m a fairly unreconstructed Apple fanboy, its an obsession stretching all the way back to otago University in the 80’s.

Believe it or not its actually been something that has served me quite well over the years, partly because to survive Apple had to sort out the real trends in ICT and make them work for its customers (that is before they started setting the trends) and also because they are a fascinating company to watch.

I’ve become a fan of Apple’s early days, when they were ‘The Pirates of Silicon Valley” along with others like a young Microsoft and Larry Ellison’s Oracle. My own tee-shirt evangelism has been inspired by reading ‘Guy Kawasaki’ who evangelised the original Macintosh and is now a tech guru in his own right.

One of the things he talked about getting right was having a big enemy and for Apple it was IBM, not as many would imagine Microsoft (in fact Microsoft was a big part of the success of the Mac!).

So that makes this weeks news rather poignant, IBM and Apple are in a partnership that will probably define enterprise ICT in the mobile era.

This is not like their past dalliances where IBM briefly made mac clones under Gil Amelio or the fact that Mac’s ran on IBM PowerPC chips for a decade, no this is IBM giving Apple the keys to the corporate suite with IBM’s blessing.

I remember the times when you’d look out over a sea of Windows laptops at a conference, spot a Mac and smile at a fellow member of your tribe. Now its the other way round, last week at KANZ & nethui Apple was everywhere.

This news has caused shares in Blackberry to tank even further and it’ll be interesting to see what else happens.

From a TUANZ perspective it show that Apple will be ‘dug in’ in the high end of town for the foreseeable future, although I think we’ll see Google trying to match this somehow.

But my other reflection is on the concept of a big enemy, for most of TUANZ’s existence that was easy, it was Telecom.

And what an enemy they were, it was easy to rally everybody else against them and a vital role played by TUANZ was being the conduit for new ideas and regulatory concepts.

Competition was a radical concept and feisty challengers nibbled away at the bohemoth, slowly change was yielded in something that resembled  a World War 1 style war of attrition.

Today’s battles are more complex, the skirmishes are subtle and the alliances are more complex.

Do we have big enemies anymore?…

Is the answer in hand?

The battle for your hands (and wallets) has been heating up in recent days with the latest event being both Telecom and Vodafone making announcements about turning their recent 700Mhz spectrum purchases into the latest front in the opening skirmishes of the 4G wars.

Both developments actually fall into the category of ‘positioning’ Vodafone want to preserve their hard won reputation as the ‘first’ with new services and Telecom (soon to be Spark) careful to add to their ‘best’ position. Its all a little academic as there is still a shortage of 4G devices that can access the full range of 4G frequencies.

Underneath all this something more important is happening and that is the maturing of mobile broadband into a fully capable challenger for the fixed line broadband dollar. 

Beyond a desktop PC, what was the last device you plugged into a wired network cable? I bet it was some form of wireless access point.

WiFi has conquered all our devices, laptops, tablets, phones, printers, TV’s, stereos, security cameras – the list can even stretch to fridges, washing machines and light bulbs. 

Over 20 years ago M.I.T Medialab digital guru Nicholas Negroponte famously postulated what has become know as the ‘Negroponte Switch’ which stated that:

Put simply he suggested that due to accidents of engineering history we had ended with static devices – such as televisions receiving their content via signals travelling over the airways while devices which should have been mobile and personal – such as telephones were receiving their content over static cables. It was his idea that a better use of available communication resource would result if the information (such as phone calls) going through the cables was to go through the air and that going through the air (such as TV programmes) was to be delivered via cables.

And thats pretty much what we’ve been living through, the information part is the likes of YouTube and Netflix and all our wireless devices are the other part. And WiFi and cellular are intimately linked, WiFi is always about half a generation faster in its latest formats but cellular is more ubiquitous but its expensive and we are trained into treating as a scarce resource.

I know that I wait to get back to either the office or my home before I do any heavy lifting such as software updates or watching movies not because 3G or 4G isn’t capable of the download but because of the cost in terms of data usage.

There is now no reason other the cost of mobile data stopping 4G being a faster alternative to todays copper based broadband and it will give the lower end fibre services some serious competition as well.

So what does the 700Mhz 4G war mean for us? several big things, more coverage in more places, potentially including rural NZ (who despite the RBI still desparately want both better broadband and reliable cellular coverage), it will hopefully lead to mobile data plans that are realistically priced and with practical monthly capacity allowances.

As more multi-band 4G devices become available these networks will get put to the test but there is now no doubt that those lucky enough to live in 4G coverage zones are going to be spoiled for choice. Early adopters will see these networks at their uncontended, best but there are many promising techniques which promise to deliver reliable 50mb/s+ performance.

And we’ll see more use of carrier WiFi to help with the heavy lifting and ‘small cells’ will fill in the coverage gaps.

I think this will also define the major use of the UFB,  as being the backhaul that we all build our wireless networks on. Just like todays cellular networks, we all want to be just one wireless hop away from fibre.

This is actually going to take the best part of the next decade to roll out, and it should be finished just in time for the 5G wars – whatever they are going to be.

Labour launches ICT Policy at Nethui

Labour leader David Cunliffe & ICT spokesperson Clare Curran released part one of their 2014 ICT policy  at Nethui 2014 this morning.

I’ll do a detailed breakdown later as I have a busy morning at Nethui.

I’ve taken out the big ideas as I see them, Labour do look like they’ve read our 2008 Green Paper calling for a National Digital Arrchitecture (take a bow Ernie Newman).

Biggest idea I see is the establishment of National CTO role reporting to the PM like the Chief Scientist, this is quite different and separate to the current GCIO.

Labour want to see more high skill, high value jobs created, to this end they propose 1200 ICT apprenticeships as well the impact of their capital gains tax on start ups.

They have two interesting ideas to stimulate innovation, first is the idea of ‘Garage Grants’ small start up funds to get the next Kiwi Steve Jobs going (Rod Dury 2.0?) and to give them something to focus on we have the ‘X’ Prizes.

This is very interesting if it is done right, its worth having a look at the X Prize concept and where it came from, the most famous X Prize was the idea of rewarding the first private venture to put a manned spacecraft into space and return it safely to earth. The prize was $10,000,000 and it was winner takes all.

Imagine if Richard Pearse had been rewarded for flying before the Wright brothers.

Lots of questions but if it is done right and with private sector involvement and focus in selecting the prize areas it could be a game changer for how Kiwis see themselves and technology.

The worst thing that could happen is for this to be seen as another science grant system and it gets captured by the usual suspects.

There will be a second policy dealing with connectivity issues, such as the UFB, RBi & what comes next.

It will be interesting to see how the Government responds and what vision they release.

I’d give this policy a B+ on first pass.

Some random observations from Nethui….

The turnout and diversity of the attendees shows how important the Internet is to many, many groups.

ubiquity of access will increase to the point where the internet itself becomes invisible, and devices are shrinking to the point they will be indistinguishable from magic.

We need to think of the Internet of People before all the other internets, we’re along way from the old network of networks.

Time is the enemy of quality in many on-line issues.

Data journalism is an interesting idea, but I wonder how many people are good at both words and numbers?

A lot of ideas about the internet in 25 years were actually about fixing the internet of today.

I’ve loved hearing the scifi analogies, there are some more I’d add, especially from Neal Stephenson.

Yesterday at KANZ was very formal and supply side, today Nethui is very demand side, how do we bring them together?

More to follow – over….