TUANZ’s refreshed strategy: empowering New Zealanders in our digitally connected world

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The Tech Users Association of New Zealand (TUANZ) is proud to announce a strategic refresh, reaffirming its commitment to empowering all New Zealanders through better digital access and inclusion, trust and safety, education, responsible use of AI and data privacy.

“We’ve always been here to represent the voices of people, businesses and communities navigating the digital landscape,” says Craig Young, CEO of TUANZ. 

View Our Plan Summary

“Our strategy refresh reinforces our purpose: ensuring that every New Zealander has the opportunity to benefit from digital technology, no matter where they live or work.”

“As digital transformation accelerates, TUANZ is evolving to ensure it continues to champion the needs of users in an increasingly connected world. Our refreshed strategy strengthens TUANZ’s focus to empower all New Zealanders in the digital age.” 

“We are not only a strong, independent voice for users navigating the digital world, but we also equip our member community with knowledge and resources to seize the opportunities of our digital future.”

The updated strategy sharpens TUANZ’s focus across five key themes:

  • Access and inclusion
    Advocating for all New Zealanders to have equal access to meaningful technology, digital services and connectivity.
  • Trust and safety
    Ensuring a safer digital environment by championing effective policies and programmes that protect users. 
  • Education
    Collaborating with key industry stakeholders to advance digital skills and capability.
  • Generative AI
    Promoting the responsible and inclusive adoption of AI to benefit businesses and communities. 
  • Data privacy
    Advocating for transparent and ethical data practices that prioritise user rights and security. 

The refreshed strategy will guide TUANZ’s work for the next two years, shaping initiatives including the Connecting Aotearoa Summit 2025, alongside engagement with government and industry.

View Our Plan Summary

For further comment or interview, please contact Craig Young, CEO, TUANZ

Phone: 021 488 188 Email: craig.young@tuanz.org.nz 

About TUANZ

As the independent technology user’s association for Aotearoa, TUANZ aims to build on its history of leading and achieving positive change. Our purpose is to ensure that all of New Zealand makes the most of the digitally connected world.

Our vision is that all businesses and individuals in Aotearoa have unrestricted access to the technology and services needed to thrive; no one misses out on the opportunities in technology; and digital engagement is safe and inclusive for all. We will contribute to this by being a strong independent voice for all users of technology and helping our members prepare to take advantage of this digital future.

Learn more about TUANZ and explore our current work programme here: www.tuanz.org.nz 

10 years on – NZ’s flagship connectivity event enters new era

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After nearly a decade known as the Rural Connectivity Symposium, the Tech Users Association of New Zealand (TUANZ) is delighted to announce the Connecting Aotearoa Summit 2025 – a reimagined event that broadens the conversation for all New Zealanders.

“In its tenth year, our summit will tackle one of the most pressing questions, why can’t we have 100% of New Zealanders connected?” says Craig Young, CEO of TUANZ.

“Despite significant progress, many people, businesses and communities across Aotearoa still face barriers to reliable and affordable internet access. This year’s expanded summit will bring together industry leaders, policymakers and advocates to explore solutions that ensure no one is left behind in our digital future,” says Craig.

“In today’s world, digital access is essential for education, employment, healthcare and social inclusion. Without reliable internet, people risk being excluded from many opportunities. Being online is no longer optional—it is a fundamental requirement for full participation in our society.”

“Ensuring universal connectivity is about more than convenience; it’s about equity and opportunity. We know those without digital access face greater challenges in finding jobs, accessing services and staying connected with family and friends. As technology continues to advance, the gap between the connected and unconnected will only widen unless we take action now.”

“No one should miss out on the opportunities technology provides, and digital engagement must be safe, inclusive and available to all. This is a vital conversation to help enable a future where digital access is a basic right, not a privilege. This year at Connecting Aotearoa Summit 2025, we’re asking why can’t we have 100% of New Zealanders connected?” 

We invite you to be part of the conversation at the Connecting Aotearoa Summit 2025. Together, we can shape a future where digital access is a right, not a privilege.

“Last year’s event was our biggest yet and we look forward to meeting again, sharing ideas and finding creative solutions to expanding connectivity for all.”

Key themes for Connecting Aotearoa Summit 2025 include:

  • Rural connectivity
    Bridging the digital divide and ensuring access for all, regardless of location.
  • Affordability
    Examining the cost barriers to internet access and exploring solutions for greater affordability.
  • Digital equity
    Promoting inclusivity and ensuring everyone has the opportunity to participate in the digital world.
  • Future connectivity
    Discovering emerging technologies and innovative solutions for a connected Aotearoa.

Join us on Wednesday 21 May in Hamilton for the Connecting Aotearoa Summit 2025. Special thanks to our premier partner Chorus for supporting us for a third year.

Registrations now open

For further comment or interview, please contact Craig Young, CEO, TUANZ

Phone: 021 488 188 Email: craig.young@tuanz.org.nz 

TUANZ releases Rural Connectivity Symposium Communique

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In May 2024, government, industry, and community representatives gathered at the Tech Users Association (TUANZ) Rural Connectivity Symposium in Rotorua to discuss future-proofing connectivity in our rural communities.

With over 200 attendees, The Rural Connectivity Symposium 2024 was our biggest year yet, a testament to the great work we’re all doing to champion our rural communities in Aotearoa. It was fantastic to hear from our wonderful speakers and for so many of us to come together, share ideas, and find creative solutions.”  says TUANZ CEO Craig Young.

Today, TUANZ released its annual Rural Connectivity Symposium Communique, highlighting the important contributions from speakers, panellists and attendees. 

In his ministerial keynote, Hon. Paul Goldsmith, Minister for Broadcasting and Communications, reaffirmed the Government’s commitment to addressing the disparity in connectivity between rural and urban areas in Aotearoa New Zealand. While acknowledging fiscal constraints, he emphasised the need for steady progress in improving access to connectivity.

However, for many in the rural community, the level of service is still somewhat based on a “postcode lottery”. Consumer NZ CEO Jon Duffy agreed, stating “There shouldn’t be a second-class position… Customers should be able to access great service regardless of location.” He noted that healthy markets, where competition offers fair pricing no matter the location, would benefit rural customers.

This sentiment was echoed by other speakers, who emphasised the need for investment to assist those in areas where connectivity is available but not affordable. Research shared by the Digital Equity Coalition Aotearoa (DECA) suggests that a significant portion of New Zealanders struggle to afford basic internet connectivity. This lack of affordable options creates a digital divide, excluding low-income households from the social and economic benefits of the internet.  Exciting initiatives, like the work REANNZ is doing to reduce digital inequality among students by creating a network of digitally connected spaces with frictionless access provided by eduroam, are steps in the right direction. 

“We cannot stand still or think that small steps are acceptable to those who cannot connect due to a lack of service, competition or affordability.  We know there is no silver bullet, but we need an ambitious vision to ensure everyone who needs and wants to be connected can be,” said Craig Young.  “Many of the speakers who live and work in rural areas emphasised how public policy must recognise the ‘right to be rural’ and the fundamental right to be connected.”

You can view the Communique here. 

For further comment or interview, please contact Craig Young

About TUANZ

The Tech Users Association of New Zealand (TUANZ) is helping Kiwis make the most of our digitally connected world. TUANZ is an independent voice, representing both the connected user, and businesses in Aotearoa for over 35 years. Our voice speaks for you, with the Government, media and technology suppliers. Our vision is for New Zealand to be a top 10 digital ready nation by 2030.

We work hard to ensure that every New Zealander can be connected to the digital world and we care about our future here in Aotearoa. We continue to advocate for improved access for all users in New Zealand to the services they both need and want. Together with our members, we’re dedicating resources to nurture our future leaders, empowering them to excel in their careers and contribute positively to your business.
www.tuanz.org.nz

TUANZ welcomes new board members

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On Thursday, September 12 the Tech Users Association of New Zealand, (TUANZ) welcomed new board members at its Annual General Meeting held in Auckland during the Tech Users Summit 2024.

Congratulations to Kari Jones, Garth Spencer and Andrew Cushen on their election to the board. They join existing board members Tristan Ilich, Zoe Udy, Caitlin Metz, Annaliese Atina, Matthew Harrison, Paul Littlefair, Sid Kumar and David Matheson.

Special thanks to outgoing board members Kaity Mitchell, Vaughan Baker and Andy Edwards.

“I want to express my gratitude to our Board members for their continued dedication and strong leadership. A heartfelt thank you also to our members, whose support empowers us to be the voice for all users of digital technology across Aotearoa New Zealand,” says Craig Young, CEO of TUANZ.

TUANZ continues to support the Digital Boost Alliance, an initiative that supports the uptake of digital tools for small businesses, communities, and individuals. Through collaboration, our members are helping drive digital acceleration in Aotearoa.

TUANZ’s events programme continues to grow with its flagship conferences, Tech Users Summit 2024 and the Rural Connectivity Symposium 2024, seeing record attendance numbers since their inception. Throughout New Zealand, the TUANZ Future Leaders in Technology (FLINT) teams host regular events to connect and empower those who aspire to be the leaders of New Zealand’s digital future.  

This year TUANZ is delighted to launch the Arotahi Spotlight series, celebrating and supporting the inclusion of Māori and Pasifika in technology careers. Arotahi means to focus, and TUANZ is working with our members to highlight the stories and achievements of our member organisations working to foster digital skills and opportunities for Māori and Pasifika. 

Learn more about TUANZ and explore our current work programme here: www.tuanz.org.nz 

Full board profiles here: TUANZ Board – TUANZ

View the TUANZ annual report here

For further comment or interview, please contact Craig Young, CEO, TUANZ Phone: 021 488 188  Email: craig.young@tuanz.org.nz  

Influence the future of TUANZ

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One of the opportunities that members of TUANZ have is to put their name forward for election to the Board. Being part of the Board gives you the opportunity to influence the future work of the organisation and how TUANZ impacts the direction of the digital technology landscape in Aotearoa New Zealand.

We are now seeking nominations for the Board and encourage you to carefully consider nominating yourself or someone else to this role who can make a difference and help us to make sure New Zealand makes the most of the digitally connected world. More information about the Board member roles and responsibilities can be found here. 


This year, there are six seats available on the TUANZ Board. Board members serve for two years. To join the Board, you or your organisation must be a fully paid-up TUANZ member. If unsure about your membership status, please contact us at accounts@tuanz.org.nz.

While any member may be nominated, we especially encourage members with the following skills or experience to consider nomination:

  • Risk & financial management
  • Security or data protection
  • Leading large corporate IT teams
  • Members who work within non-technology and telecommunications companies.

Nominations can be made using this form no later than 5pm, Wednesday 7 August.

Online Voting & Annual General Meeting

The Annual General Meeting will be held at the Tech Users Summit on Thursday, September 12, 2024. Voting will be online before the AGM, and results will be announced at the meeting. Details and registration information will be sent out soon. All TUANZ members are encouraged to attend either in person or online.

Timeline

  • Now: Call for Nominations for Board representatives issued to Members
  • 7 August: Deadline for nominations to be received
  • 14 August: List of nominees to be issued to voting members and electronic voting commences.
  • 28 August:  Electronic voting close
  • 29 August:  Any proposed notices, motions or remits to be advised to TUANZ.
  • 12 September: Annual Meeting, results of online voting announced.


Notices and Remits

If you have any remits, motions or other items that you would like raised at the AGM, please send these through to alysha@tuanz.org.nz by 5pm Thursday 29 August 2024.

Media Release: Digital competitive slipping: NZ tech leaders raise concerns about cyber

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June 18, 2024

Press Release – TUANZ

New Zealand’s digital leaders are facing a technological tipping point, with generative artificial intelligence (AI) and cybersecurity emerging as key priorities for 2024, according to a new report by TUANZ.

However, in 2023, New Zealand’s ranking in the Portulans Network Readiness Index (NRI) fell by four positions, from 19th to 23rd.

This reflects some of the concerns raised by CIOs and technology leaders, including AI talent concentration, digital skills, and high-tech and medium-high-tech manufacturing.

The fourth annual ‘TUANZ Aotearoa’s Digital Priorities in 2024’ report, supported by One New Zealand, highlights some key digital trends and concerns.

Craig Young, TUANZ chief executive officer, says the rise of AI alongside strengthening cybersecurity and digital equity were some of the key themes outlined by tech leaders.

“Over the last few years, we’ve seen digital leaders trying balance technological evolution with supporting business as usual. It’s evident our world – and the technology we rely on – is developing at an ever-increasing pace,” says Young.

“In order to stay ahead of the curve, Aotearoa New Zealand’s business and technology leaders need to be flexible, adaptable and resilient to unexpected challenges and disruptions.

“To do this, we require innovative thinking, in partnership with government, to create an environment that supports the progressive regulation of emerging tech and data privacy, particularly as AI is fast-approaching and is likely to impact jobs across the motu.

“The recent Budget was particularly lacking in any new technology focus areas, which feels like a missed opportunity as New Zealand looks to improve lagging productivity through high-tech solutions.”

The TUANZ Digital Priorities Report was compiled following interviews with 36 technology leaders from around Aotearoa.

Tony Baird, Chief Technology Officer at One New Zealand, said Kiwi businesses were quick to adapt to using new technology during the COVID-19 pandemic, and wants to see this continue.

“The adoption of cloud technology has helped pave the way to emerging opportunities for AI as a tool to help augment and support human workers, freeing them up to focus on higher value tasks,” says Baird.

“When it comes to these tools, it’s essential we learn how to utilise them to our advantage to streamline business processes while navigating the challenges around data privacy and ethics policies to protect consumers.

“The tech leaders highlighted both the risks and opportunities facing Kiwi businesses, to ensure we emerge from the current economic challenges stronger on the global stage.”

Other key priorities highlighted in the report include building resilience in a changing world, embracing cloud and off-site technology, addressing constrained resources, and promoting digital equity to ensure no one is left behind in the digital transformation.

The “Aotearoa’s Digital Priorities in 2024” report is available for download on the TUANZ website at www.tuanz.org.nz .

Zoe Udy elected as Deputy Chair of TUANZ Board

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On 28 May 2024, Zoe Udy was unanimously elected to the role of Deputy Chair of the TUANZ Board. 

Zoe grew up a digital native, further expanding her interest in technology by studying Computer Science and pursuing a career first in IT Project Management, then in Solution Architecture. Zoe is now working with a Digital Agency based in Te Whanganui a Tara. Zoe is passionate about the ways technology can help to provide positive and equitable health outcomes for all New Zealanders. 

Zoe spent several years as the Chair of FLINT Wellington, and believes that by engaging students in technology education at key stages, and then supporting them through their early professional careers, we will build a diverse and capable workforce for many years to come.

Zoe was elected to the TUANZ Board in 2019, and to the position of Deputy Chair in 2024.

“We are thrilled to see Zoe’s journey from a member of FLINT, to a leader of FLINT, and then election to the Board, and now as Deputy Chair. I would personally like to acknowledge Zoe for her ongoing commitment of time and contribution to TUANZ,” says Tristan Ilich, Board Chair, TUANZ.

For more information about the TUANZ board, please see our Governance page.

Tech Users Summit 2023 Communique: Unlocking our Digital Future

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The Tech Users Summit 2023 was a day of inspiring speakers, networking, table and panel discussions, challenging our vision that by 2033, all individuals and businesses in New Zealand will have unrestricted access to the technology and services they need to thrive; no one misses out on the opportunities available to them in the digital technology world; and digital engagement is safe and inclusive for all New Zealanders.

This year we focused on the hot topics of the year – AI, Cloud, Streaming, 5G, Satellites and Security. We looked at what that will look like, current developments, how we harness the strategy and momentum in transformation in these areas, what we can all do to achieve the kinds of things we want for New Zealand, and how we can make sure no one is left out or left behind.

We have put together a communique, including an overview of the day’s key themes and takeaways, plus thoughts on where to next. Topics discussed include:

  • The future of connecting
  • Emerging technologies
  • Artificial Intelligence (AI)
  • Security & Privacy
  • Connectivity infrastructure

Thanks to everyone who was involved for making the Tech Users Summit 2023 a success. We look forward to next year’s event.

VIEW COMMUNIQUE

TUANZ welcomes new board members

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The Tech Users Association of New Zealand (TUANZ) welcomed new board members at its Annual General Meeting held online last night. Congratulations to Annaliese Atina and Sid Kumar who have been appointed to the board. They join existing board members Tristan Ilich, Jenna Wooley, Zoe Udy, Caitlin Metz, Andy Edwards, Matthew Harrison, Paul Littlefair, Vaughan Baker and Kaity Mitchell.

Special thanks to outgoing board members Wendy McGowan and Maxine Elliot.

“I would like to acknowledge our Board members for their ongoing commitment of time and effort in providing their esteemed leadership. I would also like to thank our members who enable us to continue to speak for all users of digital technology in Aotearoa New Zealand,” says Craig Young, CEO of TUANZ.

At the AGM two long standing members were recognised for their service to TUANZ with the granting of Life Membership status. Don Wallace of Wellington was a member of the TUANZ Board from the first board in 1986 until 2007, while Ernie Newman was the CEO from 1999 to 2011.

“We want to help ensure New Zealand makes the most of our digitally connected world. Our vision is that by 2033, all individuals and businesses in New Zealand will have unrestricted access to the technology and services they need to thrive; no one misses out on the opportunities available to them in the digital technology world; and digital engagement is safe and inclusive for all New Zealanders.”

We continue to support the Digital Boost Alliance, a joint public-private initiative that supports the uptake of digital tools for small businesses, communities, and individuals. Working together our members are helping drive digital acceleration in Aotearoa.

Following the pandemic, TUANZ’s events programme has returned with strength, including its flagship conferences Tech Users Summit 2023 and the Rural Connectivity Symposium. Throughout New Zealand the Future Leaders in Technology (FLINT) teams host regular events to connect and empower those who aspire to be the leaders of New Zealand’s digital future.

Learn more about TUANZ and explore our current work programme.

View the annual report here

For further comment or interview, please contact Craig Young

Phone: 021 488 188 

Email: craig.young@tuanz.org.nz  

FLINT Auckland Micro Hackathon

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Join us on Wednesday 29 May as we come together for an engaging and fun-filled Micro Hackathon hosted by our FLINT Auckland team at AWS. You need no experience at using AI tools, nor do you need to be coder. We’ll be using a fun, intuitive platform called PartyRock with drag-and-drop modules

What is a Hackathon?

A hackathon is like a marathon for creating cool stuff with tech! You will work in teams, brainstorm ideas, write code, and build prototypes to solve problems or make something new.

What are you Hacking?

Your task is to design an AI application that makes learning personal. Think of it as creating a smart learning assistant that can figure out what each student is good at and what they struggle with, and then helps them improve by providing tailored help and activities. Your apps will aim to make learning as effective as getting help from a one-on-one tutor. This means every student could learn more effectively, just like they would with their own private teacher.

Expected Outcomes

At the end of the hackathon, you’ll present your project to a panel of judges. This is a great chance to share what you’ve built and get valuable feedback on your idea, its design, and how well it works. You’ll have the opportunity to win prizes and gain recognition. Plus, there might be chances to keep working on your project after the hackathon, either by yourself or with new friends and potential partners you meet at the event.

This is your chance to dive into new technologies, boost your skills in cutting-edge AI technology, and expand your professional network by connecting with mentors, industry experts, other participants, and potential employers or business partners.

We look forward to welcoming you!

TUANZ has put forward the following recommendations to Government:

  • Simplify and expedite visa application processes for skilled migrants in all tech and supporting sector roles.
  • Work to support and develop programmes that encourage more Māori, Pasifika and Wahine into tech education and roles.
  • Develop with industry and education institutions internships and digital apprenticeship schemes.

For further comment or interview, please contact Craig Young

Phone: 021 488 188

Email: craig.young@tuanz.org.nz